Enquiring won't affect your credit score No cost to apply Helping Australian businesses since 2012
Guide

Bank declined your business loan? What to do next

A bank decline is usually a policy mismatch, not a verdict on your business. ATO debt, financials not lodged, under two years trading and serviceability are the common reasons. Ask for the reason in writing, check your credit files, then apply once to a lender whose model fits. 61% of our borrowers were declined somewhere first.

Business owner standing at her desk with a laptop

Short answer: A bank decline is usually a policy mismatch, not a verdict on your business. ATO debt, financials not lodged, under two years trading and serviceability are the common reasons. Ask for the reason in writing, check your credit files, then apply once to a lender whose model fits. 61% of our borrowers were declined somewhere first.

Why Australian banks decline business loans

Most declines come down to one of seven reasons, sometimes two.

  • ATO debt. Banks generally want a tax debt cleared before they lend. You need the loan to clear the debt, and they want the debt cleared to give you the loan.
  • Financials not lodged or not current. A bank assesses from your latest tax returns and financial statements. If last year’s return isn’t lodged, or the numbers are 18 months old, the file can’t be assessed at all.
  • Under two years trading. Many bank policies want two full years of financials before they will look at a business loan.
  • Serviceability. The income on paper doesn’t cover the new repayments plus existing debt, after the bank’s buffers. This is common in businesses that keep taxable profit low.
  • Your credit file. Defaults, judgments, arrears or a cluster of recent enquiries, on the business file or a director’s personal file.
  • Industry policy. Some banks limit lending to industries they see as higher risk, and the list moves with their own losses.
  • Security type. Property the bank won’t take or values low, such as a specialised building, a rural block or a property in a small town, or a second-ranking position behind another lender.

Very few of these are a judgement on whether your business works.

Ask for the reason in writing

Banks don’t always volunteer it, and the standard letter that says you “do not meet our lending criteria” tells you nothing. Ask your banker directly: which criterion, and what would change the answer?

A written reason does three things. It tells you whether the fix is time (lodge the return, reach two years), money (clear the ATO debt) or a different lender. It stops you guessing and applying to five more banks with the same problem. And it gives the next lender a clean story to read instead of a mystery.

If the answer is “come back in three months with lodged financials” and nothing has a deadline, that may be the cheapest route of all. Not every decline needs a private lender.

What a decline does and doesn't mean

It doesn’t mean the business can’t be funded. Across our own book, 61% of borrowers had already been declined somewhere else before they came to us. A bank lends on serviceability from historical financials. A property-secured lender lends on equity and the exit. A cash-flow lender lends on what moves through your account. Fail one model and you can pass another on the same facts.

It does mean the next step matters more. The declined application left a hard enquiry, and your file now has a story the next lender will read. Handle it well and the decline is a footnote. Handle it badly and it becomes the headline.

One more thing a decline doesn’t mean: that the bank was wrong to say no. Its model is built for borrowers with two years of clean, lodged financials and steady profit, and it prices to match. If you can get there in a few months and nothing has a deadline, waiting may cost less than any alternative. The real question is whether something with a date, such as a supplier, a settlement, an ATO notice or a contract, makes waiting the more expensive choice.

Don't spray applications

The worst response to a decline is the most common one: apply to every lender on the first page of search results and take whatever comes back first.

Each formal application leaves a hard enquiry, and enquiries stay on your file for about five years. One is unremarkable. A cluster of them in a few weeks reads as distress to every lender who looks afterwards, however strong the file is. Our guide on whether applying for a business loan affects your credit score sets out exactly which steps leave a mark.

Compare with eligibility checks instead. Ours makes no credit enquiry. Then make one formal application, to the lender that actually fits.

If you’ve already made several applications, stop now. The enquiries on file won’t disappear, but the next lender reads a pause followed by one well-prepared application very differently from a fifth attempt in a month.

Check your own credit files, both of them

Before you apply anywhere else, look at what the bank saw. You have a personal credit file with each of the consumer credit bureaus, and you can get it free (Moneysmart). If your business is a company, it also has a commercial credit file, built from different sources: trade suppliers’ payment reports, court actions and commercial enquiries.

  • Look for anything you don’t recognise. A default you never knew about, an old account, or a supplier who listed an invoice you’d disputed.
  • Correct what’s wrong. The bureaus have a correction process, and it costs nothing.
  • Settle what’s small. A small default is often cheaper to clear than to explain.
  • Count the enquiries. If there are already several in the last few months, stop and choose carefully before adding another.

Which lender fits your decline reason

Bank’s reasonBetter fitWhy it works
ATO debtProperty-secured second mortgage, or a cash-flow loan for smaller debtsThe debt is context, not a decline. Clearing it is a common reason to borrow.
Financials not lodged or out of dateNo-financials business loans secured by propertyAssessed on equity and the exit. Overdue lodgements don’t stop it.
Under two years tradingCash-flow loan (6+ months trading) or property-securedBank statements or equity stand in for two years of financials.
ServiceabilityProperty-secured, or a cash-flow loan sized to turnoverAssessed on equity or actual turnover, not taxable profit.
Defaults or judgmentsBad credit business loans secured by propertyEquity does most of the work.
Industry policy or security typePrivate lender business loansAssessed file by file, against residential, commercial or industrial property.

Our comparison of business lenders shows which lenders publish minimum trading periods and credit criteria. If your credit file is the issue, our guide to getting a bad credit business loan in Australia goes deeper.

Bridge now, bank later

For a lot of declined borrowers, the right answer isn’t private finance for good. It’s private finance first. Fix what the bank objected to with a short-term loan, then refinance to the bank once the file is clean.

Take a manufacturer declined because of a $90,000 ATO debt and an unlodged tax return. A second mortgage clears the ATO debt within days. The accountant lodges the return over the next two months. The bank, now looking at a clean ATO account and current financials, refinances the private loan. The short-term loan costs more than the bank, but it is carried for months rather than years, and it gets you back to the bank with nothing left to object to.

The exit has to be real. Ask the bank now what it would need to see, and match the private loan to how long that will take, with some margin. Then weigh it against what staying stuck costs: a supplier discount missed, a contract that goes to a competitor, a tax debt that keeps growing. That cost belongs next to the price of short-term finance.

And sometimes no lender is the answer. If the bank declined because the business can’t carry any more debt, and nothing about that will change in six months, a loan just makes it worse. Talk to your accountant, or ask an adviser about options such as Small Business Restructuring, before you borrow.

Questions to ask a non-bank lender

  1. Do you fund the loan yourselves? A direct lender answers straight away. Anyone else has to explain.
  2. How long from now to cleared funds? Ask for the median, not the best case.
  3. Will this step put an enquiry on my credit file? You should be told before it happens.
  4. What are all the costs, in writing, before I sign? Establishment, legal, valuation and discharge.
  5. What happens if my bank refinance takes longer than planned? This answer separates lenders more than any headline number.

A decline is the right moment to check before you apply, not after. The eligibility check takes 60 seconds, makes no credit enquiry and tells you which lane fits before anything touches your file. See if you qualify after a bank decline.

Frequently asked questions

Will the bank tell me why I was declined?

Often only if you ask. Ask which criterion you didn't meet and what would change the answer, and ask for it in writing.

How long should I wait before applying again?

Long enough to fix the reason. Reapplying to a similar lender with the same file usually gets the same answer and adds another enquiry to your credit file.

Does a bank decline show on my credit file?

The enquiry shows. The outcome doesn't. A lender looking later sees that you applied, not that you were refused.

Can I go back to the bank later?

Yes, and often you should. Once the reason is fixed, such as the debt cleared or the returns lodged, refinancing to a bank is a normal exit from short-term finance.

Is a non-bank lender more expensive?

Usually, yes. Short-term private finance is priced above bank lending, so use it for a set period and a clear reason, with a plan to refinance.

Does it cost anything to apply?

No. There's no cost to apply or check your eligibility. All costs are set out in writing in your loan offer before you sign anything.

Will checking my eligibility affect my credit score?

No. Our 60-second eligibility check doesn't make a credit enquiry. A credit check is only done later, with your consent, if you decide to proceed.

Instant Business Finance

The fastest road to funding starts here.

See if you qualify in 60 seconds. Funds in as little as 2 hours without property, or up to $5M in 24 hours secured by property. No cost to apply, and no credit score impact.

See if you qualify in 60s